Pilot Group of Companies

Auto or Property Claims Adjuster

Location
Nationwide

Overview

Company Overview

Pilot was founded in 1983 by the late Walter D. Pilot, Sr. on the notion that there was a better way to handle claims—better for the carriers, better for Insurance Professionals and better for the policyholders. He and his wife Grace created Pilot Catastrophe Services, Inc. in their home with their kitchen serving as the first corporate office. Mr. Pilot’s principles were basic, but they became the strength of the company:

  • Serve the client with professional zeal
  • Support your people and help them develop
  • Continually evolve and improve
  • Maintain the highest standards of honesty, integrity and quality control
  • Maintain financial stability

Responsibilities

What does a Pilot Property Adjuster do?

  • Make initial contact with the policyholders
  • Set appointments
  • Assess damage and/or scope the loss when necessary
  • Write/review the estimate
  • Document all activities associated with the claim
  • Provide excellent customer service through the entire claims process
  • Adjusters can work in the field or inside at a desk, at one of our many facilities
  • Advancement opportunities into areas of training, team lead or technical support

 

Qualifications

Applicants must possess:

  • Active adjuster's license in a home state or another state
  • Experience in property or auto adjusting respectively is preferred
  • For property - a background in construction, home inspection or home restoration is preferred
  • For auto - a background in the auto industry to include: sales, body shop, paintless dent repair, etc. preferred
  • Strong computer skills in writing estimates using various software programs such as Xactware/Xactimate preferred
  • Excellent customer service and communication skills
  • Valid driver’s license, dependable vehicle, and proof of insurance
  • H.S. diploma/GED or equivalent
  • Please note some criminal offenses may be a disqualifier for employment 
  • At least 19 years of age

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